Your privacy is important to us. This Privacy Policy explains how Umrah VC App collects, uses, and protects your information when you use our mobile application and services.
1. Information We Collect
1.1 Personal Information
We collect information you provide directly to us, such as when you create an account, including:
- Name and contact information (phone number, email)
- Account credentials and authentication data
- Umrah package preferences and payment information
- Collection and transaction records
- Profile information and user preferences
1.2 Usage Information
We automatically collect certain information about your use of our services:
- Device information (device type, operating system, unique device identifiers)
- Log information (access times, pages viewed, IP address)
- App usage patterns and feature interactions
- Performance data and crash reports
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and manage your account
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues and security vulnerabilities
- Comply with legal obligations and enforce our terms
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- With your consent: When you explicitly agree to share your information
- Service providers: Trusted third parties who assist us in operating our app and conducting our business
- Legal requirements: When required by law or to protect our rights and safety
- Business transfers: In connection with any merger, sale, or acquisition of our business
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Secure data storage and backup procedures
5. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Rights and Choices
You have the right to:
- Access and update your personal information
- Request deletion of your account and associated data
- Opt-out of certain communications from us
- Request a copy of your data in a portable format
- Withdraw consent where applicable
7. Third-Party Services
Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.
8. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: abdullah.return@gmail.com